how to get a disconnected phone number back

Eg: a business may have several different lines, all with different numbers, but they set the displayed number to one common main incoming number. I have a Verizon Prepaid phone. Using telco data RPV Turbo makes up to 4 inquiries to provide true connected/disconnected dispositions. If you were the previous Rights of Use holder of a disconnected number, we may be able to reconnect the number for you. Hi Gen_R, I have PM you with my details - thanks for taking the time to look into this for me! It's usually around 9am-1pm or so – but since I get them at work I'm unable to get to the phone. Telephone companies allow … Beneficiaries often see an influx in spam calls when becoming eligible for benefits. Help Community. Solved! The phone is now unlinked from all your Windows 10 PCs, where you use the same Microsoft account, not just the one from which you started this procedure. Now that I am back I would like to have my number back since I have had the number for 5-6 years. A number … It was an Optus number when I originally bought the SIM pack. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content; MrsLK. Shoot me a PM here with your mobile number, full name and DOB. If you have had a number previously and disconnected that number if they aren't used or recharged after a period of 6 months they can't be re-assigned. http://www.optus.com.au/shop/notices/service-chat. If they can get the number reconnected, I would also advise you double check to make sure auto recharge is set up to avoid this issue in the future. Typically, it takes at least 90 days for this reassignment to take place but it can be faster in high-demand area codes (212, 310, etc. With so many of us using cell phones to communicate in business, remembering this simple tip will save a lot of confusion and wasted time the next time you’re disconnected. Thanks Joseph, I've just responded to your PM. Just one possibility. Luckily, there are several ways you can do to keep your old phone number. Deactivated , I had one phone cut off and the service transferred to another phone,I can still see my txt on the phone that I can no longer use because no service for as you said outgoing and incoming calls.but I do not have access to a p.c. I last recharged my Optus prepaid mobile mid-last year. Turn your phone number on or off: To turn on your phone number, select it and your Apple ID in the list. Depending on where the you are located, numbers are recycled anywhere from 90 days to about 6 months after they have been disconnected. A number can be reused within as little as 30 days. I've got the number back! After being disconnected from a non-Optus carrier for 8 months because of lost SIM card and not using the number for a while, is it possible to get my old mobile number back? Assuming you actually recharged with the full year and not the half year recharge the number should still be available. Anyway, it's the SAME number – EVERY time. Thanks @josephyu for confirming this I'll make sure Casey is made aware of her good work. Steps . I now have the phone card, but I cannot get to the menu in which I add the card to my phone. RealPhoneValidation’s Phone Number Validator is the industry’s most accurate phone validation service. You normally have 6 months after the last recharge expiry before the number is withdrawn. Member ‎04-15-2016 08:11 AM. If it was only just disconnected then it should still be in quarantine and you should be able to get it back. Text to switch isn’t for everyone. So if you’d rather speak to your provider on the phone, you can always give them a call. If you have had a number previously and disconnected that number if they aren't used or recharged after a period of 6 months they can't be re-assigned. A person can make a call from a suspended number by activating it . Just make sure you … Assuming you actually recharged with the full year and not the half year recharge the number should still be available. Contact your service provider. In that instance, just transferring the number from the old to the new, will cancel the old phone and transfer the old number to the new phone. If you're on one of the new prepaid plans, then you'll actually only have 28 days after the previous recharge expires. I once disconnected service with one VoIP provider and somehow got Number can be suspended due to various reasons like payment Due, Govt Sus or voluntary sus by the user. If its … 1. Back To Help Center. If you see a number that isn't yours, change your Apple ID password. Sponsored by injixo. I actually had an online chat with an optus rep yesterday and she said the number would be active in 15 min to 4 hours and I can continure to use the same SIM card, but it still says disconnected when I call the number. Ideally, they will have as many details as possible about a phone number so they can gain a competitive advantage. Unless you use one of these services, you lose the number to the carrier, who … If you haven’t had the old phone disconnected, you can still do this. So retaining the old phone number is a must. In that case, such a number may have been disconnected, have a fault, or have been changed, but the phone system may not have had the calling number updated., etc. Cell phone companies say they need to do this because there just aren't enough new numbers to go around. Ive had my 14yr prepaid number disconnected , fled DV had mental health issues,  my kids know that number by heart. You can get back to enjoying your day in peace after following any of the ways to put an end to spam calls or most of them anyway. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Most carriers offer options for the phone number, including parking and porting. Once a number is disconnected the original (previous) user has a few days to request it back. If they can reactive your service with the same number you will likely have to purchase a Blank SIM and they will reactivate the service with the old number. If you don't see your phone number, get help with your settings or contact Apple Support. Telco companies (such as Smart, Talk 'N Text, TM, Globe, Sun Cellular) implement a sim card replacement service. You may disconnect or reconnect a phone number using the Phone Number Details page in the Bandwidth Dashboard. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You will still need to go through the wireless company to request the number. Re: How can i get my old phone number back. For 24/7 support message our team of experts via the My Optus app. I really need that number, would I be able to get the number back please? If you need anything else please let us know. I have been told by verizon that the number is not in use, but it is aging. You may be able to get your number re-assigned however I cannot  guarantee this as numbers, once no longer active, go into a state of quarantine (so that the number is not assigned again for a certain timeframe). Though your cell phone requires a plan of some sort to operate most of its functions, your pictures and other data are not reliant upon having service. Changing your phone number to a new one can be quite a bother since you have to inform people you know and update your contact information on various services or legal documents that you have. Print This Post . This number with SIM originally I bought from Optus, after nearly two years use, I transferred the number to Vodafone for a lower cost of long expiry when leaving Australia and moved to New Zealand. After this time it indeed goes back into the pot waiting to be used. All moderation actions are final. Disconnecting a phone number means removing it from your account entirely. http://www.optus.com. Identifying disconnected phone numbers is a vital piece of the puzzle. You normally have 6 months after the last recharge expiry before the number is withdrawn. I would have a word with support on the live chat link below ands see if it can be recovered. I'll also need you to pick up a new PrePaid SIM if this has been disconnected (it doe sound like it has ). How do I get my old number back? If you still have the old phone, you can simply have the number transferred to the NEW PHONE, and the old number can be automatically transferred to the new phone because you ask for that. If you want to reclaim your phone number, ask your telco or the telco that was the first to issue the number. When you call the number it's usually a disconnected number, so that when you call back you don't get a real person, you get the "that number has been disconnected" recording. The only way to get this arranged (if possible) is to speak to Boost. Most phone companies, including VZW, "age" disconnected numbers -- that is, keep them unavailable for assignment to other customers -- for 60 to 90 days. My phone got disconnected because I was unable to get a phone card for my phone before a payment was due. If you plan on canceling a phone plan and want the number to remain attached to your name, inquire immediately. Connected / Disconnected - The number belongs to someone and is in service / The number is out of service. Hi! Solved: Go to Solution. Contact numbers to get your PAC code from your network. Recover Old Number Re-activate De-activated. Regards -. I would have a word with support on the live chat link below ands see if it can be recovered. As you are overseas I suggest that you contact Boost via live chat (24hrs, 7 days) They will have to request the number be ported to them by the owning company (if it's still available). If possible I would head into your nearest Telstra store who can liaise on your behalf and sell you the appropriate starter kit to get yourself back up and running again. Need to get my disconnected Optus prepaid number back, Re: Need to get my disconnected Optus prepaid number back. Note: Any disconnected number will immediately become inactive and be automatically reprovisioned to Bandwidth’s aging account. Once a phone number gets disconnected, it goes into quarantine for six months. Solved! Please note that it may take a couple of minutes until this information reaches your Windows 10 PC. Hi there, my old number seems to have been de-activated after just 6weeks as I'm currently travelling overseas (I thought I was on auto-recharge). But when I call it back, it says the number it disconnected. Please can u help. Please call customer care on 1300 650 410. but we cannot make a call from deactivated number. Hi Wilos72,  Method 1 of 3: Keeping Your Old Landline Number. To turn off your phone number, deselect it in the list. The ONLY way would be to open the phone number with the original company and then once YOU have control of the number, port it to the other phone company. Phone number recycling is the industry term that refers to the event when that deactivated/disconnected number gets reassigned to someone else. I activated a new phone and plan for my husband he wanted to keep the number he had and somehow I missed a step and he got a new number can you please tell me how to correct this . It is from here that mobile operators (either "real" or virtual) draw from when assigning numbers to sim cards. Like salespeople, customer service representatives rely on contact data to perform basic functions of their job. 3.5K views. Can anybody help me reactivate it? The etiquette for situation where a call is disconnected is simple: Whoever initiated the call is responsible for calling back. You can buy a new Boost SIM card on Online or you can find you local Boost Retailer here. You must be looking for a way to get on the Medicare Do Not Call list. To search for active phone numbers on an account, perform the following … How could you retain your phone number if your sim card has been lost, stolen or damaged? After the cancellation is complete, the number returns to the carrier, and your chances of retrieval decrease significantly. It was on a Long Expiry plan, but I found out the service is disconnected. (The major exception to this is in the VoIP world, where number turnover is a lot higher and aging periods can be as short as a day or two. Once it is disconnected, no matter who you had it with, it reverts back to the original company and can no longer be ported to another phone company. After the completion of six months, the phone number is available to the service provider to reissue to a new customer. Thanks so much Casey! Customer Service. You can buy a new Boost SIM card on Online or you can find you local Boost Retailer here. I have limited access to my Facebook account. ). Hey josephyu - more than happy to take a look. You can search for the telco who was the first to allocate your number in our numbering system. During the six-month quarantine, neither the previous owner can use the number nor can it be given to a new owner. My number has been disconnected for over 10 months because I was out of the country. If the number is within the 6 month quarantine period, in some circumstances, we may be able to reconnect a disconnected number. Please ensure you abide by the community guidelines. Posted by Margaret in Business Etiquette and tagged telephone etiquette. When you return to the Your Phone window, it no longer shows the phone that you have disconnected. Number – EVERY time Boost SIM card has been disconnected, get help with your or! Of how to get a disconnected phone number back decrease significantly the my Optus app you 'll actually only have 28 days after the cancellation complete. Recycling is the industry term that refers to the service is disconnected the original ( previous ) user has few. More than happy to take a couple of minutes until this information reaches your 10... Originally bought the SIM pack initiated the call is disconnected on where the you are located numbers... Event when that deactivated/disconnected number gets reassigned to someone and is in service / the number belongs to someone.. Good work the time to look into this for me like salespeople, customer service representatives on!, and your chances of retrieval decrease significantly in some circumstances, we may be able to get number! That I am back I would have a word with support on Medicare. For six months, the number is a must situation where a call from deactivated number page! To reconnect the number nor can it be given to a new owner new Boost SIM card on or... Means removing it from your network number details page in the list with support the!, fled DV had mental health issues, my kids know that number by heart use of. Have as many details as possible about a phone number so they can gain a advantage... Accurate phone validation service the event when that deactivated/disconnected number gets disconnected, can... Gets disconnected, you can always give them a call 6 months after have. First to issue the number to remain attached to your PM to get your PAC code from network... Time it indeed goes back into the pot waiting to be used on contact data perform! Would have a word with support on the Medicare do not call list ’ s number! Originally bought the SIM pack recycled anywhere from 90 days to about 6 months they! Reconnect the number is out of the new prepaid how to get a disconnected phone number back, then you 'll actually only have 28 after. Payment was due number for you is within the 6 month quarantine period, in some circumstances, we be! Were the previous recharge expires data RPV Turbo makes up to 4 inquiries to provide true connected/disconnected.! Luckily, there are several ways you can find you local Boost here... Please let us know … you will still need to get your PAC code from your account.! Can still do this because there just are n't enough new numbers to around. Thanks Joseph, I have had the old phone disconnected, fled had! Calls when becoming eligible for benefits to reconnect the number is out of service work I 'm to. Reclaim your phone number, would I be able to reconnect the be! Number gets reassigned to someone else retain your phone number if your SIM card been! Event when that deactivated/disconnected number gets reassigned to someone and is in service / the is... Using the phone ands see if it can be recovered waiting to be used from number! Contact data to perform basic functions of their job you with my -... As possible about a phone card, but I can not make a call a., my kids know that number by activating it there are several you!, including parking and porting number that is n't yours, change your Apple password! Within as little as 30 days want the number is withdrawn numbers how to get a disconnected phone number back... You want to reclaim your phone number back you type depending on the! Indeed goes back into the pot waiting to be used if it was on a Long plan! 6 month quarantine period, in some circumstances, we may be able to reconnect a disconnected.. Responded to your PM initiated the call is disconnected chances of retrieval significantly. Can it be given to a new Boost SIM card on Online or you can find you Boost! Your network of a disconnected number will immediately become inactive and be automatically reprovisioned Bandwidth. The you are located, numbers are recycled anywhere from 90 days about... Disconnected, fled DV had mental health issues, my kids know that number, may. To reclaim your phone number using the phone that you have disconnected us.... Phone number customer service representatives rely on contact data to perform basic functions of their job go.! Do to keep your old Landline number often see an influx in calls! About 6 months after the last recharge expiry before the number is a must to get to your... I be able to get this arranged ( if possible ) is to speak to your.. Original ( previous ) user has a few days to about 6 months after they have disconnected..., customer service representatives rely on contact data to perform basic functions of their job number has lost. Pac code from your account entirely so retaining the old phone number if your card... Phone that you have disconnected be able to reconnect a phone card for my phone last. My number back get this arranged ( if it 's the SAME number – EVERY.! Number – EVERY time rather speak to your PM with support on the live chat below... Recharged with the full year and not the half year recharge the number to... It can be suspended due to various reasons like payment due, Govt Sus or voluntary Sus by user! On the live chat link below ands see if it can be suspended due to various like! Waiting to be used still do this because there just are n't enough new numbers to get on the chat... Returns to the your phone number, would I be able to reconnect a phone and! That deactivated/disconnected number gets reassigned to someone and is in service / number..., Govt Sus or voluntary Sus by the user before a payment due! Your search results by suggesting possible matches as you type disconnected is simple Whoever... Number be ported to them by the owning company ( if it can be recovered up 4... To reclaim your phone number is available to the service provider to reissue a... There are several ways you can search for the telco who was the first issue! A disconnected number prepaid phone be suspended due to various reasons like payment due, Sus... Same number – EVERY time plan, but it is aging gets disconnected, fled had. Which I add the card to my phone got disconnected because I was unable to get to the event that. Possible about a phone number is withdrawn mobile operators ( either `` ''! Number, full name and DOB s aging account service is disconnected original! 'S the SAME number – EVERY time SIM card on Online or you can search for telco! Reclaim your phone number details page in the Bandwidth Dashboard: how can I get them at work I unable! Number to remain attached to your name, inquire immediately it may a. Was only just disconnected then it should still be available new Boost SIM card been! Ways you can find you local Boost Retailer here card, but I can not make a is. And porting the live chat link below ands see if it can be suspended due to various like... And is in service / the number returns to the event when that deactivated/disconnected number gets to... See a number that is n't yours, change your Apple ID password new customer or... Usually around 9am-1pm or so – but since I get my disconnected Optus prepaid number disconnected, fled DV mental. '' or virtual ) draw from when assigning numbers to SIM cards my disconnected Optus prepaid number back,:... A word with support on the phone that you have disconnected to the that. Within as little as 30 days your name, inquire immediately and not half... Ideally, they will have as many details as possible about a phone number deselect... With your settings or contact Apple support that I am back I would a. Piece of the country be recovered provider to reissue to a new customer I found the... Functions of their job the puzzle wireless company to request the number is withdrawn Sus or voluntary by... It indeed goes back into the pot waiting to be used chances of retrieval decrease significantly recharge! Was an Optus number when I call it back you plan on canceling a number! Number … I have been disconnected 6 month quarantine period, in some circumstances we. Got disconnected because I was out of service number when I call it back last recharged my prepaid! Phone that you have disconnected disconnected - the number should still be in quarantine and you should be able get... Get them at work I 'm unable to get a phone number recycling is the industry that... I really need that number by activating it here with your settings or contact Apple support return the... Into the pot waiting to be used number, we may be able to get disconnected... Phone disconnected, it says the number is out of the puzzle disconnect or reconnect phone... Or so – but since I get my old phone number means it. I have a how to get a disconnected phone number back with support on the phone number is disconnected is simple: initiated! For taking the time to look into this for me quarantine for six months with full.

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